Plans can change. Please contact us at least 48 hours before your party to reschedule, subject to availability.
If your child becomes ill or an unexpected emergency happens—even on the day of the party—please contact us so we can work out the next steps together.
If your child is ill, your $200 deposit can be refunded, kept as credit for a future party, or transferred to another family. We will arrange your preferred option with you personally.
For cancellations for other reasons, please contact us to discuss your reservation.